Fake Support Scams

You need help with a stuck withdrawal. What is the safest way to start?

• Post the details publicly and wait for the team to reply
• Reply to the first account that offers help, if it has the right logo
• Open the company's site from a bookmark or typed address and use its help page

Which request could come from real support?

• "Share your screen so I can see the error"
• "Move your funds to this secure wallet while we fix it"
• "Please describe the problem and the time it started in this ticket"